At StudentSafe AU, we are committed to protecting your personal information and ensuring transparency in how we handle this data. This policy outlines how we collect, manage, store, and protect the personal data you provide to us. It also explains who has access to your data, for what purposes, and how long it is retained.
Data security is of the utmost importance to us and we are committed to ensuring information we collect from you is secure. In order to prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online and offline.
We collect personal information during our consultation process to develop tailored school transport solutions. This information may include:
● Indirectly: By analysing postcode and transport data shared during the consultation process.
Your personal data is used solely for the purposes outlined above and may be shared with trusted third-party service providers to assist with data processing or transport modelling, as required for legitimate business purposes. Your explicit consent will be obtained unless sharing is essential to fulfil the purpose of the consultation or required by law.
● Analyse transport and postcode data for insights and improvements.
● Review survey responses to identify common themes and concerns.
● Design optimised transport routes and present tailored solutions.
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, ensuring compliance with legal, contractual, or operational requirements. Specifically, personal data will be stored for the duration of the consultation project and up to 12 months afterwards to address any follow-up inquiries or reviews. Once this period ends, the data will be securely deleted or anonymised, unless further retention is required by law or for legitimate business needs.
We implement technical and organisational measures to ensure your data is secure, including encryption, access controls, and secure data storage.
Your personal information is only accessible to employees and contractors who need to use it for legitimate business purposes, such as data analysis, customer service, and presenting tailored solutions.
Purpose of access: Access is restricted to those with job-related roles to process and analyse the data collected during the consultation.
We do not sell, rent, or trade your personal data. However, we may share your personal data with trusted third-party service providers for legitimate business purposes, such as assisting with data processing or transport modelling. These providers comply with strict data protection measures and use your data solely for the purposes agreed upon during the consultation.
Explicit consent will be obtained for any third-party sharing, except where sharing is necessary for the consultation process or required by law. In all cases, data sharing will remain compliant with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)
We value your privacy and aim to provide transparency regarding the collection and use of your personal data.
You have certain rights regarding your personal data under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). These include:
To exercise any of these rights, please contact the Compliance Officer at: Rev: 08-12-2024 / SSAU GOV-DAT-1 3
corporategovernance@thecoachcompany.com
In accordance with the Notifiable Data Breach (NDB) scheme introduced by the Privacy Amendment (Enhancing Privacy Protection) Act 2012, we are committed to promptly notifying you in the event of a data breach that may result in serious harm to you. If a breach occurs, we will:
● Report the breach to the Office of the Australian Information Commissioner (OAIC) if required.
We may update this privacy policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any significant changes by posting an updated policy on our website or contacting you directly.
For any questions relating to this policy, please contact the Compliance Officer at: corporategovernance@thecoachcompany.com